Feb. 13th, 2012

So I got me a new Virgin smartphone. I took the bottom-rung plan for it: 300 minutes/month, unlimited(*) text and data. I'm not exactly the type to have my cellphone glued to my ear chattering away for hours on end, surely 300 minutes would be enough, right?

So today I peek into my account: I've used 237 minutes with four days to go in the month.

How did THAT happen?

Today I called a vendor: "Please stay on the line. Your call is very important to us and will be answered in the order received".

Say no more.

(*) In what's becoming industry standard practice, two months after I signed on Virgin announced rate-throttling for high-usage customers. Go over a certain number of gigs for the month and you'll be throttled back down to ISDN datarates. A bit like a buffet that's all-you-can-eat as long as you're not TOO hungry...

March 2015

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